Delivery & FAQs

It is extremely important that customers with pumps or pumping stations maintain their systems to ensure that they work efficiently. Sewage can be a corrosive environment in which mechanical equipment operates.

Failure to maintain the pumps within a pumping station could cause backing up of the drains, damage to the property and the inability to use the facilities within the property.

Drainstore provides nationwide service and maintenance packages for all types of foul, rainwater and effluent pumping stations together with all types of sewage treatment plant. This includes planned and emergency response cover, system refurbishment and pump rewinding.

The Benefits of correct maintenance are as follows:

• Your pumping station is being correctly maintained according to the manufacturers recommended guidelines.
• Prompt breakdown call outs.
• A service report after each visit.
• Advice on how to look after the system.
• Spare parts carried on our vehicles, and if a part is needed that we are not carrying, we will be able to source this usually within 24 hours.

To ensure a long and cost effective operational life, all pumping systems require routine servicing and preventative maintenance to avoid potential costly breakdowns. Drainstore offer an excellent service contract package on all sizes and makes of pump stations from domestic through to industrial sites.

We provide preventative routine servicing, emergency response breakdown and repairs for sewage pumping stations, storm water pumping stations, effluent pumping stations, etc. regardless of make, design, age or condition.

We allow for between one to four visits per year consisting of major and general services. We can also arrange for tankering and jetting of your pumping station when required to avoid build up of sludge, grease, etc. The frequency of cleaning will vary depending on the type application and how active your pumping station is. In routine operations, grease will float and settle at the top of the chamber and the solids will settle at the bottom. It is important that grease is cleaned on a regular basis to ensure the pumping station remains in good working order.

Using a fully qualified and dedicated team of engineers, we provide a service of planned preventative maintenance, along with emergency response for sewage, storm and freshwater pumps regardless of make or design.

The scheduling of any visits will be arranged at your convenience and completed with a 21 point check on every service visit, details can be found below on our submersible pumping station maintenance schedule.

Pumping station services include;

Major Service:

• Lift pump(s), clean pump and check pump data plate
• Check pump volute for damage
• Check impeller for debris and damage unblock as required
• Check wear ring(s) for damage
• Assess motor / pump bearing condition
• Remove oil drain plug and check oil for water ingress (where appropriate)
• Refit oil drain plug with new “O” ring refill / replace oil (where appropriate)
• Check motor windings for continuity and insulation integrity
• Check motor cables for wear and water ingress
• Check and clean level control floats / ultrasonic head
• Check condition / serviceability of pump lifting system
• Check operation of isolation and reflux valves
• Check condition of wet well pipework
• Check condition of wet well and valve chamber (if appropriate) including access covers
• Check condition / serviceability of pump control panel
• Check and adjust all pump controls where necessary
• Check and test all safety / alarm facilities
• Check earth loop resistance
• Clean control panel
• Check condition of control panel kiosk (where appropriate)
• Clean and remove potential items to cause pump blockages from pump chamber

Check correct operation of pumping station – level control floats, control panel fuses, indicator bulbs.

Record all collected data and report on any areas requiring attention

General service:

• Visually inspect pumps for correct operation / damage
• Assess motor / pump bearing condition
• Check motor windings for continuity and insulation integrity
• Check motor cables for wear and water ingress
• Check level control floats / ultrasonic head
• Check condition of pump lifting system
• Check operation of isolation and reflux valves
• Check condition of wet well pipework
• Check condition of wet well and valve chamber (where appropriate)
• Check condition / serviceability of pump control panel
• Check and adjust all pump controls where necessary
• Check and test all safety / alarm facilities
• Check earth loop resistance
• Check condition of control panel kiosk (where appropriate)
• Clean and remove potential items to cause pump blockages from pump chamber

Check correct operation of pumping station – level control floats, control panel fuses, indicator bulbs.

Record all collected data and report on any areas requiring attention

Pumps and pumping stations we service:

Calpeda pumps
KSB pumps
DAB pumps
Lowara pumps
Grundfos pumps
Flygt pumps
Pedrollo pumps
Telka pumps
Semison – (BBC) pumps
Jung pumps
ABS pumps pumps
Robbin Myers pumps
Whale Pumps
Grindex pumps
Homa pumps
EMU Technologie pumps
Caprari pumps
Ebara pumps
Flux pumps
ITT pumps
Wilo pumps
T-T pumps
SLD pumps
JS pumps
ALMA pump
Flotec pumps
Leader pumps
Sea land electric pumps
Nocchi Pentair Water Pump
Koshin Pumps
Little Giant pumps
Clarke Pumps

Yes, All pipework is kitemarked to BS EN 1401-1:1998 and BS 4660:2000. We take the sourcing of our quality products serious and only select trusted brands that have a proven track record of delivering us top quality products.

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You can absolutely make an order over the phone, whichever method works best for you, our team is here to help and answer any of your questions. Please give us a ring on 01773 767611 we'll be happy to take your order.